METRC Compliance Guide

Complete guide to integrating ReUp with METRC for cannabis compliance tracking.

What is METRC?

METRC (Marijuana Enforcement Tracking Reporting Compliance) is a state-mandated seed-to-sale tracking system used in many U.S. states for cannabis regulatory compliance.

Supported States

ReUp supports METRC integration in:

• California
• Colorado
• Michigan
• Oregon
• Massachusetts
• And more...

Contact support for full state availability.

Prerequisites

• Active state cannabis license
• METRC user account with API access
• ReUp account with compliance module enabled

Step 1: Obtain METRC API Credentials

1. Log in to METRC
2. Go to Admin > Integrators
3. Find or request API key for ReUp
4. Note your:
   • User API Key
   • Facility License Number

Step 2: Connect METRC in ReUp

1. Navigate to Settings > Integrations > METRC
2. Select your state
3. Enter credentials:

   User API Key: your-api-key
   Facility License: your-license-number

4. Click Test Connection
5. If successful, click Activate

Step 3: Configure Compliance Settings

Automatic Reporting

Enable automatic METRC reporting for:

• Package Creation: When receiving inventory
• Package Adjustments: When inventory changes
• Transfers: When shipping/receiving products
• Sales: When completing retail transactions

Timing Settings

Setting	Recommendation
Sync Frequency	Every 15 minutes
Report Delay	5 minutes (batch updates)
Retry Attempts	3 times

Compliance Workflows

Receiving Inventory

When receiving a shipment:

1. Accept the transfer in METRC (manual or automatic)
2. ReUp creates matching inventory records
3. Package IDs link to METRC tags

Inventory Adjustments

For audits or corrections:

1. Make adjustment in ReUp
2. Select reason code (required)
3. ReUp reports to METRC automatically
4. Audit trail is maintained

Transfers Out

When shipping to another licensee:

1. Create transfer in ReUp
2. System generates manifest
3. METRC transfer is created
4. Print manifest for driver

Compliance Reports

Generate reports at Reports > Compliance:

Available Reports

Report	Description
Inventory Reconciliation	Compare ReUp vs METRC
Transfer History	All incoming/outgoing transfers
Package Activity	Package lifecycle tracking
Adjustment Log	All inventory adjustments

Exporting for Audits

1. Select report type
2. Choose date range
3. Click Export
4. Download CSV/PDF

Error Handling

Common METRC Errors

Error	Cause	Solution
Invalid Package ID	Package not found	Verify ID in METRC
Insufficient Quantity	Negative balance	Run reconciliation
Invalid Item Category	Mapping issue	Update category mapping
Rate Limited	Too many requests	Wait and retry

Viewing Error Logs

1. Go to Integrations > METRC > Error Log
2. Filter by date/type
3. Click on error for details
4. Take corrective action

Best Practices

Daily Tasks

• Review METRC sync status
• Check for failed reports
• Reconcile any discrepancies
• Review pending transfers

Weekly Tasks

• Run full inventory reconciliation
• Export compliance reports
• Review adjustment reasons
• Update category mappings if needed

Before Audits

• Generate all required reports
• Reconcile ReUp and METRC
• Document any discrepancies
• Prepare explanation for adjustments

Troubleshooting

Sync Not Working

1. Verify API credentials are active
2. Check METRC system status
3. Review error logs
4. Contact support if persistent

Inventory Mismatch

1. Run reconciliation report
2. Identify discrepancies
3. Make adjustments with proper reason codes
4. Document for compliance records

Transfer Issues

1. Verify receiving facility license
2. Check package IDs are valid
3. Ensure quantities are available
4. Retry transfer after corrections